“Six Sigma (6σ) is a set of techniques and tools for process improvement. It was introduced by engineer Bill Smith while working at Motorola in 1980. Jack Welch made it central to his business strategy at General Electric in 1995. A six-sigma process is one in which 99.99966% of all opportunities to produce some feature of a part are statistically expected to be free of defects.
Six Sigma strategies seek to improve the quality of the output of a process by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes. It uses a set of quality management methods, mainly empirical, statistical methods, and creates a special infrastructure of people within the organization who are experts in these methods. Each Six Sigma project carried out within an organization follows a defined sequence of steps and has specific value targets, for example: reduce process cycle time, reduce pollution, reduce costs, increase customer satisfaction, and increase profits.
The term Six Sigma (capitalized because it was written that way when registered as a Motorola trademark on December 28, 1993) originated from terminology associated with statistical modeling of manufacturing processes. The maturity of a manufacturing process can be described by a sigma rating indicating its yield or the percentage of defect-free products it creates—specifically, within how many standard deviations of a normal distribution the fraction of defect-free outcomes corresponds to. Motorola set a goal of “six sigma” for all of its manufacturing.” (Source: https://en.wikipedia.org/wiki/Six_Sigma)
Six Sigma could best be described as quality that strives for near perfection. It serves as a disciplined data-driven approach and methodology for eliminating defects (driven towards six standard deviations between the mean and the nearest specifications limit) in any process within an organization. The processes can range from manufacturing to transactional and from product to service delivery. It is the implementation of a measurement based strategy with the purpose of improvement and variation reduction through the application of the Six Sigma improvement project. The Six Sigma Certification is a confirmation of an individual’s capabilities with respect to specific competencies. Like any other certification, this certification indicates that an individual has completed the necessary requirements from the company granting the certification. The certification on its own however does not summarize the worth of a true quality professional.