Have questions? Contact us at (770) 518-9967 or info@enhancequality.com

Root Cause Analysis, Corrective Action and Preventive Action with Emphasis on IATF 16949:2016

Management system needs periodic audits to check the efficacy of the system. Every audit discovers some deficiencies. It is imperative that audit deficiency and nonconformities during normal working are to be effectively closed with proper document backup. A deficiency can be closed and only when effective measure is taken to pinpoint the actual cause and the effect of that deficiency on the quality of products and services. The determination of the pinpoint reason is what is known as Root Cause. It is necessary that one should learn the scientific basis on arriving at the root cause of the problem. More often than not it is noticed that instead of arriving at a decision about the cause in a methodical way people tend to arrive at solution first and then work around to build documentation justifying it. This 2- day intensive course explains the intent comprehension of IATF 16949:2016, introduction and relevance of Automotive Quality Core Tools and provides coaching on effective methods of identifying the root causes for the nonconformities and closing of the same.

Course materials provided to the students include copies of the IATF 16949:2016 standards, a comprehensive reference text, and a student workbook.

Content Overview:

  • Intent comprehension of Terms. Concepts and Principles of IATF 16949:2016
  • Introduction to Automotive Quality Core tools
  • Definitions of terms Correction, Corrective Action and Preventive Action
  • Define Root Cause Analysis
  • Audit Deficiencies and corresponding corrective actions
  • Risk Based Thinking and preventive Actions
  • Preventive actions as tools for Risk Mitigation
  • Need for Cross Functional Teams in preparing Corrective and Preventive actions
  • Methods to be followed in identifying Root Cause of defects
  • Scientific methods of arriving at Root Cause “8 D”, “5 Why”, “7S” etc. methods
  • Details of Cause and effect analysis
  • Techniques of Vital Few and Trivial Many (Pareto Analysis)
  • Methods of Including Corrective actions and Preventive actions for continual Improvement

Apply knowledge and understanding of the standard IATF 16949:2016 for the facility to attempt and correct audit deficiencies and prevent them from occurring at all.

Who should attend:

This Course is designed for Quality Assurance Managers, Management Representatives, ISO or Sector Specific Standard Implementation Teams, and Quality Management System Auditors. Prospective Internal Auditors Cross Functional Teams and Auditee(s)

Prerequisites for attending the course:

A good working knowledge of IATF 16949:2016 Standard is recommended but not essential

Experience in facing Deficiencies in an automotive manufacturing sector is recommended but not essential


Understanding the intent of IATF 16949:2016

Understanding the basic features of Automotive Quality Core Tools.

Understanding the differences between Correction/Corrective Actions and Preventive Actions

Understanding the implications of Product Recall in Automotive Sector

Decision making through Pareto Analysis

Techniques of using Preventive Actions as Risk Mitigation Tools

Effective methods of identifying Root Causes to defects

Cause and Effect Diagrams and Analysis

Effective methods of Change Controls

Answers to questions on Intent Comprehension of the relevant standard

Student Materials:

  • Student Workbook including hands on exercises

Fees and General:

  • Fee: US $1195
  • One day of instruction, discussion, and assignments
  • Tuition covers student materials, manuals, lunch and refreshments


  • 2-day class, regular rate $1195, “Anytime Group” for 4 or more, the discounted rate is $895.

*Please call (770) 518-9967 for this discount!

Need Certification?

Quality System Enhancement has been a leader in global certification services for the past 30 years. With more than 800 companies successfully certified, our proprietary 10-Step Approach™ to certification offers an unmatched 100% success rate for our clients.

Recent Posts

Have a Question?

Sign up for our Newsletter

Hear about the latest industry trends from the QSE team of experts. Receive special offers for training services and invitations to free webinars.